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Direct email: sales@p1repair.com

Q: What happens when I order repair service? How Does this work? ANSWER 

Q: Do you have a repair kit for X? A: Search for your model number above (try just the numbers). If you can't find what you need PLEASE ASK :)

Q: Do you have a repair kit for KX-TGA651wxyz? A: For Panasonic, only the numbers are important. The rest is version, color, country code, etc..  KX-TGA410b, KX-TGA410c, KX-TGA410whatever are all the same phone. The only important  info is the number "410" 

Q: How long does repair take? A: That depends greatly on what it is and how much of it there is.
     Average is about 1 month. Small orders without unusual problems generally take a few weeks plus shipping time.      
     Larger orders will take as long as the most difficult item and may be several weeks especially if ordering parts is needed. 
     Expedited and Rush is available if you need something back fast

Hours of operation: No set hours (Generally M-F 10am - 6pm EST)  P1Repair is a one person operation and I am often working 7 days a week but I am not always around.


Address

P1Repair
3058 Hoyt Ave
Clearwater, FL 33759

Please note: Repair Service in the summer months (July mostly) can be significantly delayed. Please contact me before ordering repair service in June, July and early August if turnaround time is critical.  Thanks for understanding.


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Phone: (727) 900-7702

FYI, I do not answer the phone.

  • The phone is for leaving messages only
  • I do not return calls... no phone tag!
  • If you would like a reply you need to provide an order number or send me an email with a simple message like "I just left a voice mail" sales@p1repair.com 

Instead of typing up a long email you can leave a recorded message. 

Some people prefer to leave credit card information over the phone. My messages are secure and I am the only one with access to them.

I work strange hours and phone calls are a significant distraction. I was receiving too many phone calls with people wanting to chat for 15 minutes about which $0.50 item to order. Inevitably if anything important is dealt with over the phone I will probably need to reference it later. I can search emails, phone calls are lost. 

If you leave a message and leave your phone number, asking me to call you back your message is deleted and ignored