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Frequently Asked Questions

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Direct email: sales@p1repair.com

Q: What happens when I order repair service? How Does this work? ANSWER 

Q: Do you have a repair kit for X? A: Search for your model number above (try just the numbers). If you can't find what you need PLEASE ASK :)

Q: Do you have a repair kit for KX-TGA651wxyz? A: For Panasonic, only the numbers are important. The rest is version, color, country code, etc..  KX-TGA410b, KX-TGA410c, KX-TGA410whatever are all the same phone. The only important  info is the number "410" 

Q: How long does repair take? A: That depends greatly on what it is and how much of it there is. 
     Average is about 1 month. Small orders without unusual problems generally take a few weeks plus shipping time.      
     Larger orders will take as long as the most difficult item and may be several weeks especially if ordering parts is needed. 
     Expedited and Rush is available if you need something back fast

Hours of operation: No set hours (Generally M-F 10am - 6pm EST)  P1Repair is a one person operation and I am often working 7 days a week but I am not always around.



As of 7/2020 P1Repair is moving back to Maine. 
Do not mail anything to FL
Please check the notification page (large highlight at top of every page) for more information

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