THIS CANNOT BE USED TO MAKE A PAYMENT
NO payment information is collected at checkout. If you are trying to pay for a repair that is already completed you need to use this link: CLICK HEREIf you are having technical issues ordering on the web site CLICK HERE
How to order repair service
- Add repair service to cart and checkout -->
- Obtain order number
- Mail your equipment in for repair SHIPPING TIPS
- Pay after repair is completed
- Price is not accurate! $25 is auto filled but can be changed ($25+ needed to complete a repair order)
The only *REQUIRED field is the text area for listing your equipment
Regular repair takes about a month give or take. Remote control repair and battery replacement is usually 1 week or less.
All repair orders must be placed on-line at this web site. This is how I keep track of orders. Products sent in for repair without an order can be forgotten, misplaced, lost, etc...
1) Make sure repair service is available for your equipment
- Search for the model number
- Email any questions
2) Add your models and options to the shopping cart OR use this page's generic "Repair Service" item and provide a detailed description
- For simple orders it is best to find the specific item and add it to the cart
- For more complex orders involving different items and options you can use this single "Repair Service" item and include a description of the equipment you are sending along with optional services you may want such as new batteries, extra refurbishing, etc..
3) (Optional) You can adjust the "amount" and weight in the options to the left to better reflect what you believe the total repair price and package weight will be
This is more important if you want to pay for repair now and have received a quote over email. However it is also another way to communicate what your expectations are and to have a more accurate work order.
For multiple items you can combine them all, put in the price and weight for all and add 1 to the cart OR enter the average price and weight per item and add change the QTY to reflect the number of items.
4) Proceed through checkout to obtain your order number
No payment information is needed. A payment request is sent when your order is ready to return.
5) Mail in your items for repair. You will be provided the address / instructions after checkout and in an email (You can also click here)
Repair service turnaround depends greatly on what you send in, when you send it in, what is wrong with it, etc..
Most small repair orders are taking about a month to complete with the exception of remote controls, battery upgrades and keypad installs. Busiest time of year is usually November through February
